02 Sales Playbook

We define sales opportunities as interested prospects who have requested or agreed to be contacted by our sales team. Generating these “hand raisers” necessitates consistent efforts from both the marketing-led lead generation process and the sales-managed prospecting process.

Lead Generation Process: This is driven by the marketing team and involves a mix of ongoing awareness campaigns, promotional efforts, and support from SDR call initiatives. More information can be found in the Leads Playbook.

Sales Prospecting Process: This is managed by the sales team and follows a structured approach known as the Top 10 Sales Cadence outlined below.

Sales executives are responsible for identifying potential customers and generating some of their own leads to guide through the sales process. To achieve this, we implement sales cadences with multi-step touchpoints aimed at engaging prospects. Our primary sales cadence, known as The Top 10 Sales Prospecting Cadence, is detailed below.

Process steps

  1. Select at least 10 companies from your assigned prospect list
  2. Identify relevant contacts for each company (e.g., if there are 3 relevant contacts per company, you will have 30 contacts in your cadence).
  3. Research each contact on LinkedIn and ZoomInfo.
  4. Review intent signaling information.
  5. Enroll each contact in the Top 10 Prospecting Cadence, starting with step 1 on day 1.
  6. Allow contacts to complete the cadence and opt in or out.

IMPORTANT! Once all contacts for a given company have dropped off the cadence, choose a new company to enroll in the process, always ensuring that your total number of company targets remains at 10 at all times.

Sales executives are responsible for identifying potential customers and generating some of their own leads to guide through the sales process. To achieve this, we implement sales cadences with multi-step touchpoints aimed at engaging prospects. Our primary sales cadence, known as The Top 10 Sales Prospecting Cadence, is detailed below.

Marketing

  • Email campaigns to target contacts
  • Linkedin campaigns to target contacts
  • Webinars
  • Content marketing (blogs, video testimonials, research reports, etc)
  • Linkedin posts
  • Referral program promotion
  • Partner profiles and business listings

Sales

  • Expanding industry relationships to develop potential opportunities
  • Attending, networking, selling at events
  • Networking within existing accounts for internal and external referrals
  • additional ad hock 1-1 outreach via email / loom / linkedin 
Top 10 Sales Prospecting Cadence Steps
No Action
Action 2 - LinkedIn Message
Action 3 - Inflection point (determine next path)
Action 4 - Email case study
Action 5 – LeaSet presumptive meeting
Action 6 Text message
Action 7 Look for intent signals on Zoominfo
Action 8 Send ROI calculator
Action 9 Send breakup email